Related articles: Infotech Express® | My Account
In this article: My Profile tab | User Information | Business Information | Users | Personalized Notifications | Agency Notifications
Welcome to the Bid Express service! As a vendor, you can find, follow, and bid on solicitations from hundreds of agencies. Did you know that you can also subscribe to the service and let us find the solicitations for you?
Watch this video to learn more:
Then, learn how to optimize your vendor profile by expanding the sections below.
My Profile tab
View and customize your vendor profile by navigating to the My Profile tab in the Bid Express service.
From here, you'll be able to view your user and business information, and set your preferred location radius, keywords, and NIGP codes. You'll also set your personalized and agency notification preferences here.
User Information
The User Information section displays the name and email address for the user currently logged into the Bid Express service. This information can be updated. Expand the section below to learn how.
Changes to the user information displayed from My Profile are made in Infotech Express, the service management platform for all Infotech® products.
To update your name, business name, email address, or manage employees, click MY ACCOUNT from the top right corner of any Bid Express page.
Once you are in the account management area of the Infotech Express platform, you can change your:
- Personal name, phone number, fax number, or time zone
- Find your name and click the Edit button to the right.
- Email, password, or security challenge question
- Find your name and click the button called Actions.
Learn more about managing your account on the Infotech Express platform.
Business Information
The Business Information section contains the business name you gave when creating your account and the Bid Express Number that was automatically assigned to your business.
Changes to the business information displayed from My Profile are made in Infotech Express, the service management platform for all Infotech® products.
To update your business name, phone number, or address, click MY ACCOUNT from the top right corner of any Bid Express page.
Once you are in the account management area of the Infotech Express platform:
- Find your name and click the Edit button to the right.
- Update your business information as needed.
- Click Update to save.
Learn more about managing your account on the Infotech Express platform.
Users
The Users section lets managing members assign Bid Express-specific roles to new and existing employees.
To change a user's role, you must be a manager. Simply click the drop-down menu next to a user's name and select their new role.
Note: If you are not a managing member, the drop-down menu will be grayed out.
Each member of your business must be assigned a role by the manager on the My Profiles tab.
Managers cannot change their own role. Each role can access specific parts of the Bid Express service. If no one in your organization has a manager role, a user with My Account manager access can change their own role.
To invite employees to your business or change an employee's ability to issue invitations to others, please see the Employees section.
New vendor users are automatically assigned the role of Executive Manager. The manager can then assign a different role.
| Role | Abilities |
| Manager |
Managers can:
This role must have a Digital ID if working with owner-agencies that require Digital IDs. |
| Bidder |
Bidders can:
This role must have a Digital ID if working with owner-agencies that require Digital IDs. |
| Executive Manager |
Executive Managers:
This role does not need a Digital ID. |
Personalized Notifications
Set the following work preferences and the Bid Express service will automatically search every solicitation posted for your personal matches. Solicitations containing at least one of your keyword or code choices, that are also in your preferred work area, will be emailed directly to you.
Expand the sections below to optimize your profile for personalized matches.
Setting your location and a preferred job distance creates your own custom work radius. Any time that a solicitation is posted that falls within your preferred work radius, you will get an email notification.
The Location information shown here is pulled from the business address you gave when creating your account. You can change this location to wherever it is that you prefer to work from.
The job distance radius defaults to 50 miles from your preferred address, but you can choose a smaller or larger area in increments of 10 miles.
To change your Location information:
- In the Location section of the My Profile tab, click Edit.
- Enter your preferred location into the search box. A drop-down menu will suggest autocompletions as you type.
- Find the correct address in the drop-down menu and click on it.
- Click Save.
Enter keywords related to the type of work you do, items you provide, or other general terms that identify your work preferences. Whenever a solicitation is advertised in your work radius that contains your keywords in its description or item list, you'll get an email notification.
To add Keyword preferences:
- In the Keywords section of the My Profile tab, click Edit.
- Enter your preferred keywords into the text box and click Add keyword.
- Note: you can enter a multi-word phrase and save it as one keyword.
- Click Save.
To delete Keyword preferences:
- In the Keywords section of the My Profile tab, click Edit.
- Find the keyword you want to delete.
- Click the X to the left of the keyword and hit Save.
You can add National Institute of Governmental Purchasing (NIGP®) codes to your business profile to get super-specific with your work preferences. Whenever a solicitation is advertised that includes your selected codes, you'll get an email for it (if you are a subscriber or the agency sponsors solicitations and notifications).
To add NIGP codes:
- In the Codes section of the My Profile tab, click Manage Codes.
- A pop-up box appears. Use the drop-down menu to browse or use keywords to search for a code class.
- Then use the text box to search and click on the specific code(s) you need.
- Click Save.
- Repeat this process for each code class until you have all of your NIGP codes saved.
To delete NIGP codes:
- In the Codes section of the My Profile tab, find the code you want to delete.
- Click the red X to the right of the code.
- Click OK to confirm the deletion.
Click the Yes/No toggle to enable/disable notifications for your preferred Location radius, Keywords, and Codes. You'll receive an email whenever a solicitation matches one or more of your preferences and falls within your location radius.
Agency Notifications
If you are a brand-new user, this console will be blank.
If you have used the Bid Express service for a while and chosen to follow your favorite agencies, this console will display your personal list of agencies that you receive notifications from.
Expand the sections below to learn more.
When you allow agency notifications, you will get an email any time that:
- the agency advertises a new solicitation
- any addenda are issued on any solicitation
- the agency withdraws a solicitation
You can follow an agency and receive their notifications if:
- you are a current monthly subscriber, or
- the agency has sponsored the cost of bidding for their vendor community
Make sure you've opted in to an agency's notifications from their public home page (see below).
To follow an agency:
- Click on the agency name from your Home tab or solicitation search.
- This will take you to the agency's home page.
- In the General Info section, find the blue banner that says Click here to enable notifications and click on it.
Ta-da! You will now receive an email notification when the agency advertises, withdraws, or issues addenda on a solicitation.
To unsubscribe from an agency's notifications:
- On the My Profile tab, find the section called Agency Notifications.
- You'll see a list of all the agencies you follow here.
- Find the agency you want to unsubscribe from and click the red X button next to their name.
Note: You can also disable these notifications directly from the banner listed at the top of the agency's public home page:
You will no longer receive notifications for that agency.