2023 is a big year for the Bid Express service at Bidx.com. We created this page to keep our agency users informed about the exciting changes happening in the service. Here you can find updates, FAQs, webinars, and other resources!
In this article:
Related resources:
- What does the Universal experience mean?
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Over the past two years, we've introduced new functionality and a modernized website experience. We've also provided the ability to opt in and opt out of the modernized experience. The universal experience really means that there will be only one experience of Bidx.com. The opt-in/opt-out experience will be removed.
- What happened to the ability to go back to the old Bidx?
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The ability to opt-in/opt out of the modern look/feel vs. the Classic look/feel has been deprecated.
- Is this the only look/feel of Bidx.com?
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Yes. This updated modern experience is the only experience of Bidx.com.
- Why did the navigation change?
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In the last two years, we've moved towards a modernized site layout and experience. If you're using the modernized site layout, you may have noticed some recent updates to the site navigation.
- How do I get to...
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For navigation help, see our video navigation guides.
- Why are you requiring a login to Bidx.com?
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The login requirement is intended to improve security and provide insight into who is accessing the sensitive information within the platform. This will also help to reduce/eliminate violations of our terms of use. Also, we will provide an administrator report that will allow you to view attachment download activity through the admin console. In addition, the login requirement will allow us to better understand Bidx.com usage for future improvements as well as have security in place to protect bid forms once Web Bidding is implemented.
- When will login be required?
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Login (username/password) will be required starting October 2023.
- Will I need to login to access Apparent Bids data?
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Yes, login will be required to access Apparent Bids data.
- Will I need to create a Starter (free) account?
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If you already have an agency admin account or agency-user account you do not need to create a Starter (free) account.
- Can I continue to request free agency-user accounts?
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Yes, you can continue to request an agency-user account.
- Will Starter (free) accounts expire?
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No, your Starter (free) user account will not expire.
- What is the difference between a free Starter account and the Basic Service?
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The primary difference between the free Starter account and the Basic Service is that the Starter account provides access to limited information on Bidx.com, such as apparent bids, agency attachments, and bid summary data. The free account does not allow you to download bid files or submit bids.
The Basic Service provides access to all of the information that the free account provides, with the added benefits of access to bid files/amendments, the Small Business Network, ability to search by proposal items, and finding more work opportunities with recommended proposals in the Workspace. The Basic Service is also the entryway into bidding; you can create an Infotech® Digital ID™ and make a request to bid (with additional fees). Please see our fee schedule for more information.
Table: Account Type vs. Account Features
This table shows a breakdown of the features you'll be able to access depending on your service level.
Features are listed in the first column, and plus signs (+) indicate the feature's availability on each account tier to the right.
|
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Starter Tier (free) |
Basic Service (paid subscription) |
| Access lettings and proposals from 40+ agencies | + | + |
| View plan holders, eligible bidders, and apparent bids | + | + |
| View an agency's notices, homepage, Q&A, and attachments | + | + |
| View bid summary | + | + |
| Prepare, save, and print bids | + | |
| Save your favorite items, counties, and agencies | + | |
| Get personalized notifications and proposal recommendations based on your favorites | + | |
| Search proposals by item and keyword | + | |
| Follow proposals and track them on your Workspace | + | |
| Export data for external use | + | |
| Connect with prime and subcontractors using the Small Business Network | + |
- Why are Bidx.com subscription prices increasing?
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As our prices are changing and with the introduction of the service tiers, we are focused on increasing the value provided by the Bid Express® service at www.bidx.com. The Bid Express® service provides many useful features for the bidding community, and our priority is to continuously offer the best products and services. We've improved the service from a user experience point of view with our modernized layout and tools, including:
- Workspace: Your personalized dashboard for all of the information you care about, plus configurable notifications.
- Lettings & Proposals: New dedicated pages for lettings and proposals that simplify information-finding
- Favorites: Star your Favorite Counties, Agencies, and Items and have opportunities show up in your Workspace
- Proposal Recommendations: Relevant proposals appear in your Workspace based on your Favorites
- Email Digest: Get email notifications of proposal recommendations
If you'd like help explaining the changes happening in Bidx.com, use the following language when communicating with your contractor community.
Price increase (January 2024)
Infotech® is introducing a new subscription model for the Bid Express® service at Bidx.com beginning January 1st, 2024. The new model will offer three service tiers (Starter - Free, Basic - $60/month, and Pro - $75/month) to give you the flexibility to choose the plan that best meets your needs.
Have a question? Please contact bidx.support@infotechinc.com.
Starter Tier (free) account creation
During September 2023, the Bid Express® service at Bidx.com will provide the ability to create a free Starter tier subscription. Once the Starter tier is available, users that currently access Bidx.com without a subscription are encouraged to create a free account. The Bidx.com fee schedule includes additional information about the Starter tier.
Have a question? Please contact bidx.support@infotechinc.com.
Login Requirement
Beginning October 2023, login (a username/password) will be required to access the Bid Express® service at Bidx.com. If you already have a subscription to Bidx.com, simply use your existing login credentials. If you do not have a subscription, you are encouraged to create a free Starter tier account.
Have a question? Please contact bidx.support@infotechinc.com.
Universal Experience
Over the past two years, the Bid Express® service at Bidx.com has introduced a number of functional and aesthetic improvements. The service has also allowed users to opt in and opt out of the Classic and modern layout. Beginning September 2023, only one experience based on the modern layout, will be available for all users.
Have a question? Please contact bidx.support@infotechinc.com.
Follow along with the video walkthroughs shown in this course as we demonstrate how to access the most important functions of Bidx.com.
Click here to open the navigation guides in a new tab.
Exciting changes are coming to Bidx.com! There's a lot to discuss, so we hosted a live Q&A session where agency users asked the experts anything. During each hour-long session, resident Bidx.com superstar Ozette Brown gave an overview of the upcoming changes followed by a period of open discussion and Q&A with attendees. Topics included:
- Why free user accounts are coming to Bidx.com
- Upcoming login requirement
- Universal visual experience
- Recent navigation updates
- Price increase coming January 2024
You can use the links and passwords below to view each of the four sessions.
| August 23 | August 24 |
| 10:00am EST Password: Y$A8y4Uq |
10:00am EST Password: 0z?Rt1qv |
| 1:30pm EST Password: $ymP1g6. |
1:30pm EST |
There were so many fantastic questions asked across the 4 sessions, and we have compiled them for you along with the answer from our expert. Questions and responses have been lightly edited for readability and to combine questions that were asked during more than one session.
Want to keep up to date with all the latest releases from Bidx.com?
Check out our official Bidx.com release notes page.